IT Support / Legal Assistant

• Support Microsoft Office to all users
• Troubleshoot Servers, workstations, and Audio and meeting rooms
• Conflict checks, collaborating with the tax team
• Business Application Trainer (CMIS) for Legal
• Manage electronic archiving

IT Technician

• Manage Active Directory and support
• Create computer images for PC and Mac Win7/8 and deploy them.
• Manage Servers and support clients (Win/Mac).
• Managing MDM for 700 iPads, iMacs, and
• Responsible for Annual Budget, IT suppliers and IT

• IT Hardware Infrastructure Upgrade

IT Specialist

• Administrating Windows Server 2008 and Exchange 2010, Windows 7/10, Office 2010/2013/16, Office365, Cloud Platform, Virtual Citrix Server support, Macs and Network Infrastructure Management.
• Support the entire network infrastructure architecture, such as firewalls, routers, and switches.
• Lead IT Project management in Zurich, UK, US and
• Set up new desktops, laptops, mobile phones, Citrix, and hard and soft IP telephones and tablets.
• Provide service for product teams to identify applicable Cyber cybersecurity standards and laws.
• Providing responsive support to all end-user questions and best IT security practices.
• Working directly with external providers to resolve server & infrastructure problems, including LAN, WAN, WIFI DHCP, TCP/IP, IMAP, POP, SMTP, FIREWALL, AV, patch cabling and fault finding.
• Manage and support AV for Conference meeting rooms – Zoom, Sky4B, and Webex.
• Manage peripheral IT equipment, including printers, IP telephones, and mobile phones.

• Meeting Room Setup
• IT Security Awareness Training
• IT Hardware Infrastructure Upgrade

Senior IT System Engineer

• Administrate the Microsoft 365 platform, Azure (Identity-Entra ID), and Exchange Online, and manage SharePoint, Security and Teams Portals, as well as hands-on ArcSight and Splunk.
• Manage server and IT infrastructure issues, including troubleshooting LAN, WAN, DNS, VPN, endpoint, Wireless access points, Photocopier printers, IP telephones, mobile phones, website hosting, MPLS connection, networking, and application program issues.
• Create and maintain IT documentation, security policies and configuration standards, including a Business Continuity Plan.
• Manage and collaborate with third-party IT contractors (Bloomberg, Abacus, Lucanet, WIZE, Expersoft, Docuware, Pythagoras, Adobe Professional, Docusign, and IP telephone providers to ensure that stakeholders have a stable, efficient and secure IT environment.
• Train users on cybersecurity IT awareness and advise them about risks and procedures to enhance cyber resilience.
• Applied encryption to all devices, including desktops and laptops, and implemented e-mail server point-to-point security hardening.
• Experience implementing authentication services and working with AD, MFA and IAM management.
• Support network infrastructure components, including firewalls, gateway routers and switches.

• Meeting Room Setup
• IT Security Awareness Training
• Mobile Workforce and IT Security Implementation
• IT Hardware Infrastructure Upgrade
• IT Office Relocation
• Company Acquisition – IT Merge

IT Security Analyst SOC – Remote Internship

• Continuously monitor security information, event management systems (Splunk and ArcSight), and other security tools to detect potential security incidents.
• Review and analyse security logs, alerts, and reports from various network devices, applications, and systems.
• Prioritise incidents based on their impact and
• Escalate confirmed security incidents to L2 or L3 analysts for further investigation and remediation.
• Identify and document false positives, tuning the detection systems to reduce unnecessary alerts.
• Conduct fundamental threat analysis and research on emerging security threats and vulnerabilities.
• Provide on-call support during off-hours to monitor and respond to security incidents.